So Frustrated...

...I really don't even want to post about it. But I'm going to because, well, I've come this far with the story, you may as well know the current status.

Still. No. Truck.

You read it right. In The Rock Chick's most recent blog post "Listen Up", Rock Chick talks about the incredible frustrations she is having with the people who won't listen to her when it comes to her daughters battle with an eating disorder and, as was recently diagnosed, bipolar disorder. While the issue with my truck is nowhere near the magnitude of what's going on in her life, there were two sentences in succession that, at this point in my truck story, I feel I can really relate to.

She said, "When I spoke calmly, my words were tossed aside by the supposed experts. If I yelled and screamed (because nobody seems to listen when one speaks in a calm tone), clearly I was the dominatrix of a mother trying to control every aspect about my daughter’s life."

Ok - so I can relate to it except the part about being a dominatrix of a mother...

They say (and for the most part I truly believe) that you can catch more flies with honey than vinegar. However, when I called (they did not call me!) the dealership this afternoon to find out the status on my truck, they told me that they found (surprise!) another problem. Apparently the thing they did to "clear the code" on the airbag system only cleared one code, it did not clear the other - so the light is still on.

First of all, when were they planning on telling me? Why did I have to call an hour before their service department closed in order to get this information when they had known for 3 hours already. Secondly WHY IS THIS SO FRIGGIN' HARD???

I understand that things don't go as expected; I understand that there are unforeseen issues that come up. I do. I really do. But they KEEP telling me that my truck will be ready "tomorrow" and it keeps getting put off and I keep having to probe to get that information. It's RIDICULOUS.

I have been very patient so far and very calm and very collected, but they are coming dangerously close from going from "not-so-happy" Dustin to "I'd-rather-jump-off-a-sky-scraper-and-get-my-eyelid-caught-on-a-rusty-nail-than-to-piss-him-off-again" Dustin. I admit, in the privacy of my own home, I probably do not exhibit the highest levels of patience, but when I am dealing with people out in the world, I try to be as patient as I can. But these people are wearing me very thin. I even reminded them that I have been very patient up to this point and that I am trying my best to remain patient, but that my patience is running out.

They've had my truck for a week and a half and they can't get it finished. I came real close to telling them just to forget the rest of it, to close the work order and give me my darn truck - that I would take my business elsewhere to get the rest of the work done and send them the bill.

*Sigh* I guess life happens sometimes. I guess I ought to feel fortunate that I can even afford to have a truck, or a roof over my head, or two dogs that are absolutely nuts. I ought to feel fortunate that I have a wife who loves me and a steady (although sometimes frustrating) job and food to eat every day. And I am thankful for all of these things. Thankful for these things and so much more...

...but this dealership is making my blood boil...

oh, and P.S. - Rock Chick, I will continue to keep you and your family in my prayers!